Duro Power® - Terms and Policy

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The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site. 

* Copyright
All content appearing on this Web site is the property of DuroPower Inc.,   677 Arrow Grand Circle,  Covina, CA 91722 , Copyright © 2005. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ®2005 DuroPower Inc.. All rights reserved.

* Use of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. DuroPower Inc. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if DuroPower Inc. believes that customer conduct violates applicable law or is harmful to the interests of DuroPower Inc. and its subsidiaries.

* Privacy Policy
DuroPower Inc. use of personal information that you may submit to DuroPower Inc. through this Web site is governed by the DuroPower Inc. Privacy Policy. All of personal information not allow provide or sale to third party.

* Shipping & Delivery
At this time, DuroPower Inc. ships merchandise with the prices & shipping cost only to locations within the continental United States. If any request to international locations or ship to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands should contact our operations or sales rep. to quote again.( Shipping cost should be different with inland of US)
The risk of lost and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
Average, DuroPower Inc. take 3 days on process & ship out the on line orders. For regular grand shipping should take one to two weeks delivery to locations within the continental United States.( To east coast would take 7-8 working days, To west coast would take 3-4 working days, To middle of contnental would take 5-6working days)
*Damaged Shipment Policy
All products are shipped 100% insured.
DO NOT USE THE PRODUCT OR PUTTING GAS INTO ANY PRODUCT,OR STARTING IT WILL VOID SHIPPING INSURANCE.
DO NOT DISCARD BOX.Our shipping company requires oringinal box,with original packing material. Throwing away,or cutting up the box will void shipping insurance.
All damaged products are subject to a thorough  inspection by us and shipping company.
Damaged shipment must be reported within 7 days of receiving the order.No Exceptions.
Any plastic or outter parts are damaged only during the shipping ( when you receive it ), could report & ask replacement such part from DuroPower Inc.

* Sales Tax
DuroPower Inc. charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped. For regular order, we only charge sales tax on the order come from California.

* Warranties
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Dexin Internation Inc. makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. DuroPower Inc. SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Dexin Internation Inc. BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. -- OR Depending on State -- The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by DuroPower Inc.. The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. DuroPower Inc. is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not DuroPower Inc.. The inclusion of material on this server does not imply any endorsement by DuroPower Inc., which makes no warranty of any kind with respect to the subject matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although DuroPower lnc. Tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.
One year limited manufacturer warranty on parts ( unless otherwise started). Three month limited manufacturer warranty on parts for off road products ( unless otherwise started).
Customer must report defect within warranty period.Warranty starts the day you receive the order. No Exceptions.
Any mis-use of the product, or any damage due to collisions will automatically void the warranty.
Customer is responsible for retuning the defective part,otherwise an additional charge will apply for that part.A retune address will be provided to you after filling a claim.
Customer is responsible for shipping charge associated with returning the damaged part.
DuroPower Inc. is responsible for the shipping charge of replacement part.
DuroPower Inc. is responsible for the cost of the replacement part.
Warranty  does not cover service & labor.
Warranty does not cover damage to plastic or outter parts. If a such a part is damaged when you receive it, please read shipping damage.
Warranty does not cover wearable parts ( for example, spark plug, filter,tires, battery,frame,)

* Return & Refund Policy
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). DuroPower Inc. reserves the right to change its payment procedures at any time without prior notice to you.
We do not accept any return merchandise without RMA# or shipped out over one month from B/L date.
DuroPower Inc. provides you the cost prices from our factory, quality products & on time delivery… We pass on any savings we have derectly to you, our customer with that in mind:
Retune must be requested within 7 days of receiving the product. No Exceptions.
Products retuned must be in new & resalable condition. They will be inspected upon receipt.
Shipping Charges Are Non-Refundable. This includes shipping to customer & back to our warehouse. Any order with free shipping will be assessed stanard shipping charges.
10% restocking & 3% handling fees will be applied.
* Refund before shipment:
3% handling fee will be applied.
* Refund after shipment:
Refund will make after merchandise retune to us and checked by us.
* Refund only can make within one month from the shipping date.
Season Promotion Return Policy.
DUROPOWER INC. WILL ONLY OBSERVER CHRISTMAS RETURN UNDER THESE CONDITIONS:
30 DAYS RETURN
PRODUCT MUST BE IN SELLABLE CONDITION
BOX MUST BE ORGINABLE WITH ALL PAPERWORK STILL IN TACK CUSTOMER TO PAY FOR FREIGHT BACK TO DUROPOWER INC.

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